Does a Service Specialize in Repairs?

While all heating and cooling companies will be able to diagnose your problem, you want to ensure that a company specializes in heating and air conditioning systems repair. Although most HVAC specialists offer heating and air conditioning systems repair, some companies earn the majority of their profits from replacing faulty heating and cooling elements, which could mean their first inclination is replacing your air conditioner or furnace instead of repairing it. Considering the significant price of replacing heating and cooling systems, the primary focus should be on evaluating whether you’re furnace or air conditioner isn’t suffering from a bad part or a system of parts that appear poised for more beak downs.

The Quality of a Service’s Technicians

When you read about tips for hiring the best HVAC repair technicians, you’ll encounter a myriad of cautions that range from being obviously sensible to bizarrely personal, such as the idea that you should determine whether or not a technician is an alcoholic. But unless you feel like hiring a private investigator, the best way to hire a quality HVAC technician is to make sure that he or she is licensed, bonded and insured and possesses NATE certification. Technicians that are licensed, bonded and insured display that they passed an HVAC certification test and are covered by insurance in the event that damage occurs to your person or property as a result of HVAC work. NATE certification shows that a technician possesses up to date knowledge of best HVAC practices.

Time Sensitive Service Agreements

Depending on your air conditioner or furnace’s repair issue, a technician may not be able to repair it on the same day that the problem is diagnosed, in which case you should insist on a time sensitive agreement before making payments. A time sensitive service agreement should state that, unless the repair is completed by a certain date, you are absolved of the responsibility to pay for the project, regardless of its completion status. Most air conditioning service providers complete repairs on time even without a time sensitive agreement. But there are also cases of HVAC companies taking weeks or even months longer to fix a problem than anticipated, which is something that you can’t afford in the heat of summer or coldness of winter.